bnbfinder Cancellation Policies
At bnbfinder we are committed to providing a leading industry website with a best in class experience and a top return on investment for all of our member Innkeepers. We are confident in our ability and proud to offer innkeepers a no questions asked 100% money back guarantee. If for any reason you are not happy with your listing on bnbfinder, simply let us know and we will refund you the entire cost of your current membership. Properties who participate in the 100% money back guarantee will be permanently removed from the site. If there is a change in ownership we are happy to provide a pro-rated refund for the remainder of the existing subscription term to the previous owner and the new owner can start a new membership.
Redemption Products are not redeemable for cash and are non refundable, except where required by law.
Gift Certificate Purchased Before April 3, 2019 are covered under these cancellation terms: Gift Certificate may be refunded at face value less a 15% processing fee. To receive a refund mark the certificate VOID and return them to bnbfinder, 3801 N Capital of Texas Highway E240-308 Austin, TX 78746. Certified or registered mail is recommended; bnbfinder cannot be responsible for certificates not received. Please include instructions of where to send the refund.