USA : Rhode Island : Bristol : Point Pleasant Inn & Resort
Point Pleasant Inn & Resort
Bristol, RI

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Guest Comments
Point Pleasant Inn & Resort English_Visitor2 1.5 07/06/2009 Very Disappointing – Inn keeper Patricia ‘Trish’ Hafer personally encouraged and took my reservation to stay during the week of the Bristol 4th of July parade knowing I would travel from London England to Bristol Rhode Island with my wife and three sons (11, 6 and 2). Within 48 hours of arriving Trish was criticizing the fact that my children woke early and were simply children and suggested that “if you are not comfortable here I will release you from your reservation …etc.” A subtle request to leave … The rest of the week we had to get our kids up and out of her ‘hotel’ by 7:30 am and not bring them back until after 2 of them had fallen asleep in the car late in the evening. We had no opportunity to use any of the hotels amenities – however from what we have seen, none of them lived up to her advertisements; we never experienced a 2 guest to 1 staff ratio, “four o'clock H'vds” were nothing more than cheese and crackers with some warmed up store bought Swedish meatballs. Although the hotel was certainly clean and in a beautiful setting, it was so unwelcoming and deceptively marketed this was the worst holiday my family has ever experienced. Point Pleasant was pointless and unpleasant and more of a Nursing Home for old age pensioners than an attractive holiday destination. Beware!
Posted By English_Visitor2 on 07/06/2009
Very Disappointing – Inn keeper Patricia ‘Trish’ Hafer personally encouraged and took my reservation to stay during the week of the Bristol 4th of July parade knowing I would travel from London England to Bristol Rhode Island with my wife and three sons (11, 6 and 2). Within 48 hours of arriving Trish was criticizing the fact that my children woke early and were simply children and suggested that “if you are not comfortable here I will release you from your reservation …etc.” A subtle request to leave … The rest of the week we had to get our kids up and out of her ‘hotel’ by 7:30 am and not bring them back until after 2 of them had fallen asleep in the car late in the evening. We had no opportunity to use any of the hotels amenities – however from what we have seen, none of them lived up to her advertisements; we never experienced a 2 guest to 1 staff ratio, “four o'clock H'vds” were nothing more than cheese and crackers with some warmed up store bought Swedish meatballs. Although the hotel was certainly clean and in a beautiful setting, it was so unwelcoming and deceptively marketed this was the worst holiday my family has ever experienced. Point Pleasant was pointless and unpleasant and more of a Nursing Home for old age pensioners than an attractive holiday destination. Beware!

Response
You are such a deceptive person. The email you sent yesterday was written after you checked out, but you wrote it as you were writing it the night before. But it was dated July 5th, 9:24 a.m. Running in the halls, children coming into the dining room and office without a parent, and wetting the beds, just does not fit into our Inn setting.
Overall: Unsatisfactory
Cleanliness: Above AverageAbove AverageAbove AverageAbove Average
Atmosphere: Unsatisfactory
Food: Unsatisfactory
Hospitality: Unsatisfactory
Expectations: Unsatisfactory

Point Pleasant Inn & Resort David 5 08/01/2006 Best kept secret in New England. Lovely 25 acre waterfront estate with an English manor restored "over the top." We loved the all inclusive venue and couldn't believe you could help yourself to wine or a cocktail, snacks and beverages. Breakfast was an European Buffet with smoked fish, cheeses, hot offerings and healthy foods too. Some mornings we had a served breakfast on the terrace and once in our room. The fitness room was great, and we also loved the bikes and kayaks. So much to do and Bristol has so many great dinner spots. We rescheduled for September.
Posted By David on 08/01/2006
Best kept secret in New England. Lovely 25 acre waterfront estate with an English manor restored "over the top." We loved the all inclusive venue and couldn't believe you could help yourself to wine or a cocktail, snacks and beverages. Breakfast was an European Buffet with smoked fish, cheeses, hot offerings and healthy foods too. Some mornings we had a served breakfast on the terrace and once in our room. The fitness room was great, and we also loved the bikes and kayaks. So much to do and Bristol has so many great dinner spots. We rescheduled for September.

Point Pleasant Inn & Resort Brian 5 05/22/2006 Point Pleasant is a perfect get away. If you want to read, rest and veg out, there is plenty of space and solitude for just that. If you want to be active, we found every recreational facility you can imagine. I enjoyed a game of Bocce Ball with the owners and Will a guest service assistant,taught my wife how to kayak. Trish goes out of her way to make things perfect. Their moto among the staff is: SOS, Simply Outrageous Service! They do it.
Posted By Brian on 05/22/2006
Point Pleasant is a perfect get away. If you want to read, rest and veg out, there is plenty of space and solitude for just that. If you want to be active, we found every recreational facility you can imagine. I enjoyed a game of Bocce Ball with the owners and Will a guest service assistant,taught my wife how to kayak. Trish goes out of her way to make things perfect. Their moto among the staff is: SOS, Simply Outrageous Service! They do it.

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