Check in between 2 pm and 10 pm by appointment. Upon arrival at the airport or an hour before your check-in, we would appreciate telephoning the person who is scheduled to check you in to West Eleventh Apartments; several days before your arrival we will email you or call you to provide you with the name of that person and their cell phone number; we receive our guests by appointment as we do not wish to keep guests waiting. Arrivals after 10 pm require special arrangements. Only registered guests are allowed in the building.

Check out before 11 am by appointment.

Our cancellation policy is as follows: during regular periods, cancellations must be made at least 10 days prior to check in. During holiday periods, cancellations must be made at least 15 days in advance. A $100 cancellation fee will be charged for all cancellations made during the accepted cancellation period. ($100 per reserved apartment plus the actual processing cost that the credit card company charged us for the deposit.) The cancellation fee for a cancellation of any reservation made for the high season/holiday period (Nov. 22 - Jan. 3, 2009) for cancellations made during the acceptable cancellation period will be a charge of one full night's booking. Patrons cancelling reservations after the acceptable period will be charged the full room rate for up to four nights, depending on the length of the reservation. We will, however, credit patrons if we are able to re-let their accommodations for the original reservation period.

To obtain a confirmed reservation, a 50% deposit is required paid by a valid credit card, cash or travelers’ checks. Please take note of our Policies, before committing to a reservation. Reservations made for stays from September 1, 2008 to January 5, 2009 require a 50% non-refundable deposit. The balance of the amount of your reserved stay is due upon arrival or scheduled arrival payable by your credit card or in cash or travelers’ checks. Please let us know immediately of a cancellation or change in plans. If paying by personal check, your check must arrive ten business days prior to your arrival. We accept Visa, MasterCard, Discover, and American Express. Other forms of payment accepted: postal money orders, official bank checks, traveler’s checks or US$ currency. One half (½) of the amount is due upon booking and the other half is due on arrival. Add 13.375% + $2 per night state & local hotel tax to our quoted rates. Effective April 1st, the NYS/NYC sales tax has been increased by adding $1.50 daily. Please email or call us to check availability and specific minimum stay requirements. Minimum reservation of three nights during weekdays and four (4) nights during weekends may apply. During the high season from September 1 through December 31 we require a 5-night minimum stay. Minimum stay requirements may be reduced for reservations made within one week of arrival. Shorter stays may be subject to a surcharge. No arrivals or departures on December 25th, December 31st and January 1st. Accommodations are for registered guests only. The balance of the amount of your reserved stay is due upon arrival or scheduled arrival payable by your credit card or in cash or travelers’ checks. Please let us know immediately of a cancellation or change in plans. If paying by personal check, your check must arrive ten business days prior to your arrival. We accept Visa, MasterCard, Discover, and American Express. Other forms of payment accepted: postal money orders, official bank checks, travelers checks or US$ currency. One half (½) of the amount is due upon booking and the other half is due on arrival. Add 13.375% + $2 per night state & local hotel tax to our quoted rates. Effective April 1st, the NYS/NYC sales tax has been increased by adding $1.50 daily. Please email or call us to check availability and specific minimum stay requirements. Minimum reservation of three nights during weekdays and four (4) nights during weekends may apply. During the high season from September 1 through December 31 we require a 5-night minimum stay. Minimum stay requirements may be reduced for reservations made within one week of arrival. Shorter stays may be subject to a surcharge. No arrivals or departures on Deccember 25th, December 31st and January 1st. Accommodations are for registered guests only.