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Other Comments and Reviews By Amy
User: Amy
Age: 36-45
How often do you stay at B&Bs? Twice a Year
What type of accommodation do you normally choose? Moderate
What was the purpose of your visit? Vacation

Reviews

Iron Mountain Inn B&B and Vacation Rentals Butler, TN

Posted By on 05/30/2009

I was visiting Iron Mountain Inn along with 6 other women in my family who were there to celebrate my mother's 80th birthday. Although the Inn's owner had been helpful on the phone when we were planning our trip to the Appalachian Mountains, once we arrived it was another matter. We had rented the whole inn (4 rooms) for a rate of $400 for one night. We understood that breakfast foods would be provided, but we would "do it ourselves". That was fine except that we found the kitchen countertops, work surfaces, pots & pans etc. to be greasy and grimy. We never did see the fresh bacon and loaf of bread that was to be left for our group to use. We DID find a half loaf of bread, a carton of unopened juice, a few eggs...and a refrigerator full of moldy cheeses, slimy produce, all sorts of unlabeled, opened, and past-date foods of all kinds. The setting of the Inn was nice enough, but the unsanitary conditions in the kitchen and the rest of the interior (I forgot to mention soiled carpets & dirty floors)were bad enough that we would not return to, nor recommend Iron Mountain Inn to anyone.

Response
The dozen or more eggs in the carton were from a local farm and we reuse the cartons...I forgot to mention this to the group since they seemed in a hurry to have me depart. There was a fresh gallon of orange juice in the frig and bread in the bread box. There was unopened bacon and sausage in the frig which they somehow missed. Because the group was there for one night only (at a special rate of $350), I had left some of my own food in the frig - had they stayed for my normal week long rental, the frig would have been completely cleaned and emptied. As for dirty carpets, etc. I can't understand that as the guests who followed the group commented on how clean and nice everything was! I am sorry the group did not contact me immediately (I was on property or within reach by phone at all times) so that I could have remedied the problems that concerned them.

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